Last Modified: April 1, 2022
These Terms of Use ("Terms of Use") govern your use of any website or mobile application operated by DREAMSCAPE PRINTING, LLC. (“DREAMSCAPE PRINTING,” “we,” “us,” or “our”) that links to these Terms of Use, including our websites currently located at www.dreamscapeprinting.com and including our "DREAMSCAPE PRINTING" mobile applications (such websites and mobile applications collectively, this "Site"). Your agreement to these Terms of Use is a condition precedent to using this Site. Please read these Terms of Use carefully before proceeding.
Binding Effect
BY USING THIS SITE, YOU AGREE, WITHOUT LIMITATION OR QUALIFICATION, TO BE BOUND BY THESE TERMS of Use, TO WHICH WE RESERVE THE RIGHT TO MAKE CHANGES FROM TIME TO TIME, CONSISTENT WITH APPLICABLE LAW. IF YOU DO NOT AGREE TO THESE TERMS of Use, DO NOT USE THIS SITE.
PLEASE BE AWARE THAT these Terms of Use contain a binding arbitration agreement and class action waiver that waive your right to a court hearing and jury trial.
Additional Terms
In addition to these Terms of Use, your use or purchase of, or participation in, certain products, services or contests offered on our Site may require you to accept additional terms and conditions applicable to such products, services and/or contests (collectively, “Additional Terms”). The Additional Terms are incorporated and made a part of these Terms of Use by this reference.
Age Requirements for Use of this Site
You must be at least the age of majority in your state of residence and fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties herein in order to access this Site and purchase services and/or products from us. Individuals under the age of majority are not eligible to use this Site and may not submit any personal information to us. By using this Site, you hereby represent and warrant that you are at least the age of majority in your state of residence and that you are legally able to enter into any and all purchase agreements with us and our partners, vendors, agents, and service providers.
Modification to these Terms of Use
We will post a notification on this Site in the event of any material changes to these Terms of Use. Such changes, whether in the form of modifications, additions, or deletions, shall be effective when specified in the relevant notification or, if the change is immaterial, immediately upon appearing on this Site. Please check these Terms of Use periodically for changes. Your continued use of this Site following our posting of any changes to these Terms of Use means that you accept those changes.
Creating and Accessing Your Account
In order to access certain information or services on our Site, you may be required to create an account and provide certain personal information such as your name and email address.
You must treat your account information (including, without limitation, your password and any other piece of information required as part of our security procedures) as confidential, and you must not disclose the foregoing to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Site or portions of it using your username, password or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You agree to be responsible for any use of this Site or portions of it (including, without limitation, for all orders placed and for all activities that occur) using your username, password, or other security information. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer or device so that others are not able to view or record your password or other personal information.
Terminating Your Account
You may disable your account at any time by contacting us at info@dreamscapeprinting.com. Additionally, we may, in our sole and absolute discretion, disable, suspend or terminate your account at any time, with or without notice, and for any reason, including, but not limited to, if you breach these Terms of Use. Upon disabling your account, we may retain your data in accordance with our Privacy Policy. Even if your account is disabled, suspended or terminated, be aware that you will continue to be bound by these Terms of Use.
Restrictions on Use
Solely for Personal Use
You may browse this Site and all associated content, including, without limitation, any articles or recommendations that we may share, solely for your personal use and enjoyment. This Site or any portion thereof may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.
Accuracy of Information as Condition to Site Access
To access parts of this Site or some of the resources it offers, you may be asked to provide certain, sometimes personal, information. It is a condition of your use of this Site that all the information you provide on this Site is correct, current, and complete.
Restricted Transmission
You agree not to use any software, device, or routine to interfere with the proper functioning of this Site. In using this Site (including, without limitation, any products and/or services made available to you on or through the Site) you may not:
Other Restrictions
Additionally, you are prohibited from violating or attempting to violate any security features of this Site, including, without limitation:
Any violation of system or network security may subject you to civil and/or criminal liability.
User Covenants
By accessing our Site and/or using any of the products or services offered on our Site, you agree to, acknowledge, and represent as follows:
Copyrights, Trademarks, and Other Proprietary Rights
When accessing this Site, you agree to obey the law and to respect the intellectual property rights of others. You agree that you shall be solely responsible for any violations of any relevant laws and for any infringement of third-party rights caused by any User Content (defined below) or any User Generated Social Media Content (defined below) that you provide or transmit to us.
As between you and us, all content on this Site, including text, hidden text within our source code, trademarks, software, photos, video, images, graphics, music, audio-visual content, podcasts, recordings, sound, or any other digital media, is owned by us and/or our licensors and is subject to protection by patent, copyright, trademark, or other proprietary rights. In addition, the entire content of this Site is copyrighted as a collective work under the United States copyright laws, and we own the copyright in the selection, coordination, arrangement, and enhancement of such content. Any feedback or testimonials you provide to use relating to the Site, or the services provided on the Site, shall be deemed to be non-confidential. We shall be free to use such information on an unrestricted basis.
All trademarks, trade names, trade dress, logos, and service marks (collectively, the “Trademarks”) appearing on this Site are the property of their respective owners, including, in some instances, us and/or our partner companies. Nothing contained on this Site or these Terms of Use serves to grant you, by implication or otherwise, a license or right to use any of the Trademarks or copyrights owned by us or by any third party.
Except as expressly provided herein, you may not modify, create derivative works, copy, redistribute, reproduce, publish, transmit, display, commercialize, or in any other way exploit any content or material from this Site without express written permission from us and, if applicable, the respective copyright owner. You acknowledge that you do not acquire any ownership rights by downloading or printing copyrighted material.
Monitoring; Copyright Complaints
You agree that we have the right, but not the obligation, to monitor, suspend, terminate, edit, disclose, refuse to post, or remove at any time, for any reason in our sole discretion, any material, content, and/or activity anywhere on this Site, including, without limitation, by suspending or terminating your access to or use of this Site. Notwithstanding this right, we do not and cannot review all materials submitted to this Site. If notified, we will investigate an allegation that content transmitted to us is in violation of these Terms of Use and determine whether to have the communication removed. However, we assume no responsibility or liability arising from or relating to any actions or content transmitted by or between you or any third party within or outside of this Site, including, but not limited to, any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained therein.
Digital Millennium Copyright Act
We may, in appropriate circumstances, terminate the access of users who infringe or otherwise violate the rights of others. While we reserve the right to terminate the access of users who infringe or otherwise violate the rights of others in our sole discretion, if you are a Repeat Offender (as defined below), your access to the Site will be suspended or terminated. “Repeat Offender” shall mean any user of the Site against whom we receive three (3) or more Infringement Notifications (as defined below).
If you believe that your work has been copied and is accessible on this Site in a way that constitutes copyright infringement, you may notify us (each, an “Infringement Notification”) by providing the following information (as required by the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (“DMCA”), 17 U.S.C. sec. 512):
Please send the written communication to our copyright agent by e-mail AND by U.S. Mail to:
Dreamscape Printing LLC,
P.O. Box 17185 Holladay, UT 84117
Email: info@dreamscapeprinting.com
E-mail Subject: "DMCA Request"
User Content
You are, and shall remain, solely responsible for the content of any materials (including, without limitation, any image or content being reproduced as part of your order), including, without limitation, creative suggestions, submissions, artwork, logos, service marks, trademarks, images, text, ideas, notes, drawings, photographs, graphics, messages, concepts, or other information or communications (collectively, “User Content”) you send, upload, post or transmit to us via this Site, the Internet, e-mail, or otherwise. You hereby grant to us and our affiliates, the royalty-free, perpetual, irrevocable, worldwide, transferable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, and display User Content in connection with fulfillment of your orders (e.g. reproduce and print on ordered materials and merchandise). Your represent and warrant that you are the owner of or have the right to license User Content and that your User Content does not infringe, misappropriate or violate the intellectual property or other proprietary rights of any third party.
You acknowledge that Dreamscape Printing does not pre-screen User Content. Dreamscape Printing and its affiliates shall have the right (but not the obligation) in their sole discretion to remove any User Content that violates these Terms of Use or may otherwise be objectionable. You further acknowledge and agree that Dreamscape Printing may preserve User Content and may also disclose User Content if required to do so by law or if there is certain belief that such preservation or disclosure is reasonably necessary to: (i) comply with legal process; (ii) enforce these Terms of Use; (iii) respond to claims that the User Content violates the rights of third-parties; or (iv) protect the rights, property, or personal safety of Dreamscape Printing, its users and the public.
We advise that you keep a copy of all User Content uploaded to Dreamscape Printing, as we will not be able to send back any of your files/content at any given time. Dreamscape Printing maintains no guarantee that User Content uploaded into our system or provided by us as a background, template or clip art asset will be available in the future. After order fulfillment, you're User Content and the proofs that Dreamscape Printing sent you may be removed/deleted at any time without notice. Proofs may remain available for a maximum of three months.
We welcome our customers to share photos and videos of their Dreamscape Printing orders online, including on social media websites, social media applications, and social sharing websites. You may grant us permission to use, share and/or re-post your photos, videos, reviews or other content (collectively, “User Generated Social Media Content”) by tagging or mentioning Dreamscape Printing with such User Generated Social Media Content. By granting Dreamscape Printing permission, you: (A) represent and warrant that you are the owner or have the right to license User Generated Social Media Content and that the and that your User Generated Social Media Content does not infringe, misappropriate or violate the intellectual property or other proprietary rights of any third party; and (B) hereby grant Dreamscape Printing a royalty-free, perpetual, irrevocable, worldwide, transferable, non-exclusive right and license to use, reproduce, modify, adapt, edit, publish, share and/or re-post the User Generated Social Media Content in any and all forms including, but not limited to, any of Dreamscape Printing websites, mobile applications, social media accounts, blog, videos, email, and any and all print and web-based publications, without payment, royalties, or other consideration. While our general policy is to credit User Generated Social Media Content to their respective copyright holders, image/content credit is not guaranteed. Subject to existing laws, you waive any moral rights that you may have in any User Generated Social Media Content.
Third-Party Sites
We may provide links and pointers to Internet sites or mobile applications maintained by others (“Third-Party Sites”) that are not affiliated with us and may be located in different countries and that may subject to different regulatory and other legal requirements. We have not reviewed all of the Third-Party Sites linked to this Site and are not responsible for the content or services offered on such Third-Party Sites, including, but not limited to, any advertising, order processing and fulfillment, or payment terms related to such Third-Party Sites. Access to participating retailers does not constitute an endorsement by us or any of our subsidiaries or affiliates of any retailers, or the content or services offered by them. We have no responsibility or liability for these Third-Party Sites' independent policies or actions and are not responsible for the privacy practices of such Third-Party Sites or retailers. Complaints, claims, concerns, or questions regarding Third-Party Sites should be directed to the applicable third party.
If we provide links to social media platforms, such as Facebook or Twitter, and you choose to visit those websites through our links, please note that the personal information you post, transmit, or otherwise make available on those websites may be viewed by the general public. We do not control any content information, made available on social media pages and are not responsible for any third-party use of any information, including, without limitation, personally identifiable information, that you have posted, transmitted, or otherwise made available there.
Site Updates
We will not be liable if, for any reason, all or part of this Site is ever unavailable. We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Site, including, without limitation, the products and services made available on the Site, (or any part thereof) with or without notice. We undertake no obligation to update, amend, or clarify information on this Site, except as required by law. No specified update or refresh date applied on this Site should be taken to indicate that all information on the Site has been modified or updated. Please remember when reviewing information on this Site that such information may not represent the complete information available on a subject. In addition, subsequent events or changes in circumstances may cause existing information on this Site to become inaccurate or incomplete.
On occasion, information on this Site may contain errors, including, without limitation, typographical errors, inaccuracies, or omissions related to special offers, product and service availability, product promotion, pricing information, service and product descriptions, or product shipping charges and transit times. We reserve the right to, at any time without prior notice, correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the Site is inaccurate (including after you have submitted your order).
Prizes and Giveaways
Dreamscape Printing contests, whether advertised through the Site, our social media accounts, or any other internal or external platform, are only open to U.S. residents who are at least eighteen (18) years old at time of entry. No purchase is necessary to enter a contest or giveaway unless otherwise stated. By participating in a Dreamscape Printing contest or giveaway, you are granting Dreamscape Printing a royalty-free, perpetual, irrevocable, worldwide, transferable, non-exclusive right and license to print, publish, broadcast, distribute and use your entry, name, business name, and biographical information on any of Dreamscape Printing's websites, mobile applications, our blog, social media accounts, and for general promotional purposes without limitation and without any compensation, review, or consent. Contests and giveaways are void where prohibited.
Purchases
Our Terms of Sale govern all services and products offered through this Site.
Disclaimers
You expressly acknowledge and agree that your use of the SITE, and ANY PRODUCTS OR services MADE AVAILABLE ON THE SITE, IS at your sole risk. This SITE, INCLUDING THE products and services made available on and through the site, IS provided on an "as is" and "as available" basis. Dreamscape Printing expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Dreamscape Printing make no warranty that the site, including, the products and services made available on and through the site, will meet your requirements or will be uninterrupted, timely, unfailingly secure, or error-free, that the results that may be obtained from the use of this site or such products or services will be accurate or reliable, that the quality of any information or materials purchased or obtained by you through the site or such products or services will meet your expectations, and that any errors in the site or such products or services will be corrected. You further acknowledge and agree that any material downloaded or otherwise obtained through the use of the site or such products or services is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material. Dreamscape Printing make no warranties, representations, or guarantees as to, and assume no responsibility for, the correctness, sufficiency, completeness, or efficacy of the information contained on this Site or on any Third-Party Sites. We do not control or endorse any actions resulting from your participation in the site or such products or services, and, therefore, we specifically disclaim any liability with regard to any actions resulting from your participation. Dreamscape Printing also disclaim any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site or such products or services. Dreamscape Printing does not warrant that the site, information, content, materials, services, products (including any software) included on or otherwise made available to you through the site are free of viruses, contamination, destructive features or other harmful components. Your sole remedy against us for dissatisfaction with the site or such products or services provided or made available to you on the site is to stop using the site or such products or services, as applicable. The foregoing limitation of relief is an essential part of the bargain between you and us under these terms. Note that some jurisdictions do not allow limitations on the length of an implied warranty, so the above limitations or exclusions may not apply to you.
Limitation of Liability
TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, IN NO EVENT SHALL WE AND OUR successors, assigns, Affiliates, LICENSORS, SERVICE PROVIDERS, CONTENT PROVIDERS, MEMBERS, EMPLOYEES, representatives, AGENTS, OFFICERS, DIRECTORS, AND MANAGERS BE LIABLE FOR ANY INCIDENTAL, DIRECT, INDIRECT, PUNITIVE, ACTUAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR OTHER DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES ARE REASONABLE FORESEEABLE), RESULTING FROM: (I) THE USE OR THE INABILITY TO USE THE SITE, OR ANY PRODUCTS, SERVICES, Software OR information MADE AVAILABLE ON THE SITE; (II) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (III) THE IMPROPER AUTHORIZATION FOR THE PRODUCTS AND/OR SERVICES OFFERED ON THE SITE BY SOMEONE CLAIMING SUCH AUTHORITY; OR (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SITE.
IN NO EVENT SHALL THE COLLECTIVE LIABILITY OF US AND OUR SUCCESSORS, assigns, Affiliates, LICENSORS, SERVICE PROVIDERS, CONTENT PROVIDERS, MEMBERS, EMPLOYEES, representatives, AGENTS, OFFICERS, DIRECTORS, AND MANAGERS TO OR THROUGH YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION WHETHER IN CONTRACT, TORT Or otherwise, EXCEED THE AMOUNT PAID BY YOU TO DREAMSCAPE PRINTING LLC.
Indemnification
You agree to indemnify, defend, and hold harmless us, our affiliates, our subsidiaries, and each of our and their respective shareholders, members, managers, directors, officers, employees, personnel, agents, successors and assigns (collectively, the "DREAMSCAPE PRINTING Parties") from and against any and all claims, allegations, demands, actions, causes of action, lawsuits, investigations and proceedings (including any and all liability, damages, costs, expenses (including reasonable attorneys' fees), settlements, fines, penalties and losses of any kind or nature whatsoever resulting from any of the foregoing) arising out of or in connection with: (i) your violation of these Terms of Use or other documents incorporated herein by reference; (ii) your use of the Site, and/or any products or services made available on the Site; (iii) your violation of another person's rights; (iv) your dispute with another user; (v) the unauthorized access to any protected area of the Site; (vi) your violation of applicable law; or (vii) any claim related to your User Content or User Generated Social Media Content, including a claim that your User Content or User Generated Social Media Content caused damage to another person.. This indemnification obligation will continue after you stop using the Site and/or our products or services made available on the Site. In addition, you release the Dreamscape Printing Parties from all claims, demands, actions, or suits in connection with your User Content or User Generated Social Media Content, including any liability related to the Dreamscape Printing Parties’ use or non-use of your User Content or User Generated Social Media Content, claims for defamation, invasion of privacy, right of publicity, emotional distress or economic loss.
We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you at your expense, and you shall not in any event settle or otherwise dispose of any matter without our prior written consent.
Privacy
We respect your privacy and are committed to protecting it. Our Privacy Policy governs the processing of all personal data collected from you in connection with your use of the Site and/or purchase of products and services through this Site.
Accessibility
If you have difficulty accessing any portion of our website because of a disibility, or any other reason, please contact our customer support team. Support is available Monday – Friday, 9:00 AM to 5:00 PM MST. We are accessible via phone, live chat messaging, or email at info@dreamscapeprinting.com. We will address your concerns as soon as possible.
Dreamscape Printing is committed to helping those with disabilities access our services. We strive to provide an excellent online experience for all our guests – including those with sight, hearing, and other disabilities.
Force Majeure
We will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in our performance under these Terms of Use when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to our workforce), restraints or delays affecting carriers, inability to obtain or delay in obtaining adequate or suitable supplies, breakdown of materials or telecommunications, or power outage.
Notices
We may send you responses or notices by e-mail, posting to this Site, or written communication sent by U.S. Postal Service. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Dispute Resolution
Governing Law
These Terms of Use and your use of this Site shall be governed by and construed for both substantive and procedural purposes in accordance with the laws of the State of Utah, U.S.A., without giving effect to any principles of any choice or conflict of law provision or rule (whether of the State of Utah or any other jurisdiction) that would cause the laws of any jurisdiction other than those of the State of Utah to apply.
Timing of Claims
Any cause of action or claim you may have with respect to this Site (including, but not limited to, the purchase of any products and/or services) must be commenced within one (1) year after the claim or cause of action arises.
Arbitration and Venue
Any dispute relating in any way to your visit to, or use of, this Site shall be submitted to confidential arbitration in Davis County, Utah, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court, and you consent to jurisdiction and venue in such courts. Arbitration under these Terms of Use shall be conducted under the rules then prevailing of the American Arbitration Association in accordance with its Commercial Arbitration Rules and before a single arbitrator.
Ultimately, the selected arbitrator must have expertise in the subject matter of the dispute. If not otherwise decided by the arbitrator, the prevailing party shall be entitled to recover its reasonable attorneys' fees and costs from the non-prevailing party. The arbitration shall be completed within one hundred twenty (120) days of either giving notice or filing a demand to arbitrate with the American Arbitration Association (whichever shall first occur).
Final Arbitration
The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. The testimony, evidence, ruling, and all documentation regarding any arbitration shall be considered confidential information. Neither party may use, disclose, or divulge any such information unless otherwise required by law.
Class Action Waiver
To the fullest extent permitted by applicable law, no arbitration under these Terms of Use shall be joined to an arbitration involving any other party subject to these Terms of Use, whether through class arbitration proceedings or otherwise. You agree to arbitration on an individual basis. In any dispute, NEITHER YOU NOR WE WILL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER USERS IN COURT OR IN ARBITRATION OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS REPRESENTATIVE, CLASS MEMBER, OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. The arbitral tribunal may not consolidate more than one (1) person's claims, and may not otherwise preside over any form of a representative or class proceeding. The arbitral tribunal has no power to consider the enforceability of this class arbitration waiver and any challenge to the class arbitration waiver may only be raised in a court of competent jurisdiction.
Use of Online Design Tool
The design tools available on this Website are made available to all users of the Website. In the event you create a design, such as a sign, emblem or logo, you do not obtain any right or claim to any of the individual design elements made available through this Website that enabled the creation of the design, and these design elements are and will continue to be the property of Dreamscape Printing (or the licensor if applicable) and will remain freely available to other Dreamscape Printing customers. Your use of the Site Content provided on this Website and/or the creation of products or a material using such Site Content does not create joint authorship, joint ownership, works made for hire, or any other interest of any kind, with Dreamscape Printing in or regarding such Site Content.
Customer-Submitted Artwork or Graphics
All artwork or designs and images must be provided in CMYK format. Dreamscape Printing is not responsible for any color shift that occurs in conversions from RGB to CMYK color modes.
All artwork, designs and images must be provided in a minimum of 350 DPI and CMYK color mode (unless otherwise stated). Dreamscape Printing is not responsible for images printed as fuzzy, distorted or pixilated due to customer provided artwork.
Additional fees may apply for files larger than 30MB.
Additional Fees for Processing 2nd Proof
The first proof for each order is free (included in the printing price). Replacing any files after the first proof has been sent will result in additional charges for each file replacement, as files would have to be reprocessed. The reprocessing fee will vary depending on the type of product.
Color Proofing, Matching, and Printing
Dreamscape Printing is not liable for color matching or ink density on screen proofs approved by you. Screen proofs will predict design layout, text accuracy, image proportion, and placement, but not color or density. Dreamscape Printing will use commercially reasonable efforts to match the gradient density of each color, but Dreamscape Printing is not liable for the final appearance of a color.
Please be aware that the application of High Gloss UV Coating may affect or change the appearance of printed colors. Dreamscape Printing is not liable for the final color appearance of any High Gloss UV-coated products.
Please note that because our letterhead and envelope paper stock is "uncoated", we do not recommend using colors with high color density. By this, we mean dark colors (black, purple, blue, brown, etc). Dark colors tend to get soaked into the paper if their color values are too high. For best results, use light colors.
Dreamscape Printing may use gang-run printing to fulfill its orders. Gang-run printing is the process by which multiple (and different) customer jobs are combined on a large print sheet and are run at the same time. For example, we lay out 50 different customer business cards and postcards on one gang-run sheet, and run the sheet 1000 times to get 50 sets of 1000 cards. Each card set is a different card. This process allows us to spread the expensive initial setup cost of running a full-color offset print run among 50 customers.
Order Cancellation
Dreamscape Printing will be happy to help you cancel your order prior to Approval. However, orders may be eligible for cancellation upon request via email. Our Customer Service Team will inform you of any cancellation charges depending on the stage of the order.
If a job is canceled, any labor hours (proofs, graphic design work, etc.) or administrative fees (credit cards fees, etc.) will be subtracted from your refund. The minimum is $15 (15%-30% of the total transaction).
There is a NO REFUND policy for Logo and Graphic Design Service orders that have been placed.
All work and services rendered to Customer remains Dreamscape Printing's property until Customer has paid for it and discharged all other debts owing to Dreamscape Printing. If Customer misuses service(s) in any way, Dreamscape Printing reserves the right to contact the parties responsible for the misuse, and demand the cost for the service(s).
There is NO REFUND after any “approved” status is declared through our website or job is already sent into production. Dreamscape Printing reserves the right to mistakes made in the online customers order page where processing status notifications did not update correctly and will not be held liable for any incorrect status notifications that was not correctly updated properly by employee or other.
Coupons
Coupons cannot be applied to orders containing Custom Quotes.
Over / Under Runs
Although we endeavor to ship the quantity ordered, Dreamscape Printing reserves the right to ship within 10% over or under the requested quantity. If a minimum quantity is a necessity we recommend that you adjust the total quantity ordered to account for the possibility of an under run.
Shipping Errors & Lost Packages
Lost or damaged claims can only be filed for shipments over $50.00 in value and can only be done within 30 days from package shipment. Dreamscape Printing is not responsible for 3rd party shipping errors, omissions or damaged shipments.
Customer Supplied Incorrect Address
When a package is not delivered due to an error made by the customer in submitting the proper shipping address, Dreamscape Printing will reship the package with corrected address and charge an additional product cost and shipping fee for the shipment. Dreamscape Printing shall have no liability for any, errors, losses or damages of any kind or nature, resulting from your failure to update your account information.
Binding Effect
BY PLACING AN ORDER WITH DREAMSCAPE PRINTING, YOU AGREE, WITHOUT LIMITATION OR QUALIFICATION, TO BE BOUND BY THESE TERMS OF SALE, TO WHICH WE RESERVE THE RIGHT TO MAKE CHANGES FROM TIME TO TIME, CONSISTENT WITH APPLICABLE LAW. IF YOU DO NOT AGREE TO THESE TERMS of Sale, DO NOT PLACE AN ORDER WITH DREAMSCAPE PRINTING.
General
Products offered through this Site are offered subject to availability. All prices, discounts, and promotions posted on this Site are subject to change without notice. You agree to be responsible for all orders placed using your account, username, password, or other security information. All orders must be accepted by us. We may choose not to accept orders at our sole discretion, even after we send you a confirmation email with your order number and details of the items you have ordered. For example, Dreamscape Printing reserves the right not to print adult content (art is accepted), copyrighted material, discriminatory material, FDA material, or money. You shall not use the Dreamscape Printing Service to violate any applicable laws or to infringe upon any third party's rights.
Age Requirements for Purchases
Dreamscape Printing sells products only to adults, not children, who can purchase with a credit card or other permitted payment method. You must be at least 18-years-old and fully able and competent to use the Dreamscape Printing Service and purchase services and/or products from us. Those under the age of 18-years-old may use the Dreamscape Printing Service only with the involvement of a parent or guardian. By placing an order with Dreamscape Printing or by clicking on "place order," you hereby represent and warrant that you are at least 18-years-old and that you are legally able to enter into any and all purchase agreements with us and our partners, vendors, agents, and service providers.
Order Approval
You are fully responsible for the final proof and layout approval (including, without limitation, approval over your Design Services (as defined below) and Logo Services (as defined below) order(s)) prior to the confirmation and printing process. ALL approvals are final. Dreamscape Printing is NOT LIABLE for any errors in a final product caused by you or approved by you including, without limitation, any of the following reasons: misspellings, graphics, bleeds, grammar, damaged fonts, small fonts, and orientation of files, punctuation, wrong cuts, incorrect or missing folds, and finished product size.
User Content
When using the Dreamscape Printing Service, you are providing us a license to User Content as set forth in the Terms of Use. You agree that you shall be solely responsible for any violations of any relevant laws and for any infringement of third-party rights caused by any User Content (as defined in the Terms of Use) that you provide or transmit to us.
You may not submit any User Content that:
You acknowledge that Dreamscape Printing does not pre-screen User Content. Dreamscape Printing and its affiliates reserve the right (but not the obligation) to remove any User Content, at any time, for any reason, in their sole discretion, including, but not limited to, when User Content violates these Terms of Sale or may otherwise be objectionable. You further acknowledge and agree that Dreamscape Printing may preserve User Content and may also disclose User Content if required to do so by law or if there is certain belief that such preservation or disclosure is reasonably necessary to:
We advise that you keep a copy of all User Content uploaded to Dreamscape Printing, as we will not be able to send back any of your files/content at any given time. Dreamscape Printing maintains no guarantee that User Content uploaded into our system or provided by us as a background, template or clip art asset will be available in the future. After order fulfillment, your User Content and the proofs that Dreamscape Printing sent you may be removed/deleted at any time without notice.
Design Services
As part of the Dreamscape Printing Service, Dreamscape Printing offers design services (“Design Services”) to its customers. Dreamscape Printing reserves the right to refuse to accept a Design Services order/project or to cancel a Design Services order/project at any time, for any reason, in its sole discretion. You are fully responsible for the final approval of your Design Services order prior to the confirmation and printing process.
Design Services concepts will be provided to you approximately within seven (7) business days from when the order for Design Services is placed provided that all necessary content and information is provided. Final designs will be delivered to you in a web preview format via email, viewable once logged into your account on the Site. Dreamscape Printing does not provide any design files. Customers will have four (4) days to request revisions upon receipt of final designs. All design delivery times are estimates, as it can vary based on the project/order. Dreamscape Printing will not be liable for any missed deadlines or delays, for any reason, and will not refund customers for this reason. Dreamscape Printing is not responsible for any late Design Services orders that may impact your project timeline and/or printing. Dreamscape Printing suggests allowing approximately one (1) month of time for Design Services projects and associated printing and shipping times.
You hereby grant Dreamscape Printing a royalty-free, perpetual, irrevocable, worldwide, transferable, non-exclusive right and license to use, reproduce, modify, adapt, edit, publish, share and display the results and proceeds of your Design Services order/project in connection with Dreamscape Printing's internal business purposes and advertising that Dreamscape Printing was the designer of such results and proceeds.
Logo Services
As part of the Dreamscape Printing Service, Dreamscape Printing offers logo design services ("Logo Services") to its customers. Dreamscape Printing reserves the right to refuse to accept a Logo Services order/project or to cancel a Logo Services order/project at any time, for any reason, in its sole discretion. You are fully responsible for the final approval of your Logo Services order prior to the confirmation and printing process.
Dreamscape Printing does not provide any legal advice, nor has any obligation to provide any legal advice or assistance to you regarding logo usage or trademark or anything related to the logo or to your Logo Services order/project. It is solely your responsibility to determine if the logo is suitable for use and/or distribution. No information provided by Dreamscape Printing in connection with your Logo Services order/project constitutes legal advice.
Logo Services concepts will be provided to you approximately within seven (7) business days from when the order for Logo Services is placed provided that all necessary content and information is provided. All design delivery times are estimates, as it can vary based on the project/order. Dreamscape Printing will not be liable for any missed deadlines or delays, for any reason, and will not refund customers for this reason. Dreamscape Printing is not responsible for any late Logo Services orders that may impact your project timeline and/or printing.
You hereby grant Dreamscape Printing a royalty-free, perpetual, irrevocable, worldwide, transferable, non-exclusive right and license to use, reproduce, modify, adapt, edit, publish, share and display the results and proceeds of your Logo Services order/project in connection with Dreamscape Printing's internal business purposes and advertising that Dreamscape Printing was the designer of such results and proceeds.
Website Services
As part of the Dreamscape Printing Service, Dreamscape Printing offers Website Design Service ("Website Design Service") to its customers. Dreamscape Printing reserves the right to refuse to accept a Website Design Services order/project or to cancel a Website Design Services order/project at any time, for any reason, in its sole discretion. Dreamscape Printing will contact client by email within seven (7) business days after website purchase. A limit of two (2) hours online/phone design meeting consultation will be scheduled with client after website purchase through dreamscapeprinting.com. Any scheduled design meeting appointment that is unattended or missed by client will be subject to an additional rescheduling fee. All products and services sold on dreamscapeprinting.com ALL SALES ARE FINAL No Refunds will be available.
Website Online and Phone Design Meeting
Website front page will be designed with clients direct impute through phone/online conversation. Dreamscape Printing reserves the right to charge you for any additional time if design process goes over the initial two (2) hour consultation. Notification of time limits will be given during website online/phone meeting. If two hour time limit is reached and more time is needed by client, client will be billed for additional hours through dreamscapeprinting.com and a future meeting will be scheduled at a later date. If acts of God or other unforeseen technology failure occur during the website design consultation no added rescheduling fees will occur. Any additional design consulting time will be purchased through the website in one (1) hour increments regardless if the time is less than an hour. Client is responsible to provide all copyright content unless Copyright Creation Services through dreamscapeprinting.com is purchased separately as a service through Dreamscape Printing Website. Client is responsible for providing all royalty free images. If client does not have such image rights to stock photography, limited royalty free stock images may be provided by Dreamscape Printing at no additional cost. If client wants images that are not provided by Dreamscape Printing's limited royalty free stock images, client may purchased additional 3rd party images through dreamscapeprinting.com for an additional rate. Client is fully responsible for the final approval / feedback of your Website Design Service, layout of front page design as well as all secondary page designs which will be emailed to you for approval no more than ten (10) business days after the initial online/phone design meeting. Once coding, creation process begins any design changes made by client will be billed as additional work and is subject to additional hour(s) purchased through Dreamscape Printing website.
Dreamscape Printing does not provide any legal advice, nor has any obligation to provide any legal advice or assistance to you regarding Website Design usage or trademark or anything related to the website or to your Website design order/project. It is solely your responsibility to determine if the website is suitable for use and/or distribution. No information provided by Dreamscape Printing in connection with your Website Design Services order/project constitutes legal advice.
Website Design concepts will be provided to you approximately within thirty (30) business days from when the order for Website Design Services is placed provided that all necessary content and information is provided by the client. All design delivery times are estimates, as it can vary based on the project/order. Dreamscape Printing will not be liable for any missed deadlines or delays, for any reason, and will not refund customers for this reason. Dreamscape Printing is not responsible for any late Website Design Services orders that may impact your project release timeline, grand openings and/or printing schedules.
If the client becomes non responsive for two (2) weeks then automatically the project status will be considered as ‘on hold’ and to resume work following this, the client will have to pay a penalty of 15% of project's total cost along with all other and allow Service Provider fifteen (15) business days (at least) to start the development again. Also, a new website completion plan will be prepared for the project completion deliverables.
Change Management
Sometimes very small changes requested by the client needs to be accommodated without billing processes and we do such changes in good faith but if such small changes would be requested repeatedly, in such case Dreamscape Printing retains the right to request additional billing from the client to purchase additional hour(s) at a website design hourly rate.
Additional work requested will be subject to a new updated website completion date. Dreamscape Printing will not be liable for any missed website release deadlines subject to changes submitted on your behalf.
You hereby grant Dreamscape Printing a royalty-free, perpetual, irrevocable, worldwide, transferable, non-exclusive right and license to use, reproduce, modify, adapt, edit, publish, share and display the results and proceeds of your Website Design Services order/project in connection with Dreamscape Printing's internal business purposes and advertising that Dreamscape Printing was the designer of such results and proceeds.
Website Add-Ons
All purchases of Website Add-ons will include: Temporary Landing Page, Additional Secondary Pages, Additional Online Design Time Consultation, Image Gallery Add-on, Shopping Cart Add-on, Additional Royalty Free Stock Photography, Shopping Cart Item Migration, Product Migration, Additional Backend Training, Content Search Engine Optimization, and Google Business Setup. All Add-ons will incur additional or reoccurring monthly payments. Client is responsible to keep credit card payment information current that is stored through a secured 3rd party Merchant payment processing portal.
Website Subscription Services
All purchases of Website Subscription Services will include: Basic Hosting Monthly Subscription, Secured Hosting Monthly Subscription, Live Chat Monthly Subscription, Call Tracking Monthly Subscription, Review Management Subscription, Site Backup Subscription, and Uptime Monitoring Subscription. All Subscriptions will incur monthly automatic payments. Client is responsible to keep credit card payment information current that is stored through a secured 3rd party Merchant payment processing portal.
Provisions Specific to Managed SSL
If you purchased Secured Hosting plan that includes a SSL and are using an SSL certificate on a website hosted by us, we will generate and securely store a corresponding private key. For security reasons, at no time will we release your private key, even per your request.
Site Backup
Site Backup restores services saves all your website files to the cloud once per day. These backup and restore services are available with website hosting plans and are available for an additional fee with our other hosting service plans.
Website Hosting
All websites created and purchased through Dreamscape Printing must include hosting on Dreamscape Printing Servers. No other outside hosting Companies will be allowed. Dreamscape Printing reserves the right to refuse to accept a Website Hosting Services order/project or to cancel a Website Hosting Services order/project at any time, for any reason, in its sole discretion. Non payments notifications will be emailed to client warn of lapse in service.
Payment Portal Security
Dreamscape Printing Payments Service does not handle “Card Data” (defined as a cardholder's account number, expiration date and CVV2) as we do NOT receive or store card holder data. We provide a checkout page which sends “Card Data” to a 3rd Party Merchant processor directly at time of checkout processing. We then receive a token which represents the Card Data but does not contain the Primary Account Number. We use this token to perform charge processing, and never receive, store, or use Card Data to perform processing.
Changing Plans and Automatic Recurring Payment
You may change plans up (upgrade) or down (downgrade) to any other available plan(s) at any time from Your Organization's Billing page within Dreamscape Printing. New changes will be applied immediately while old plans will be carried out to the end of their respective billing cycle before canceling out. Any increases or decreases in charges will be carried out to their monthly term. No refunds will actually be issued to the specified Reoccurring Payment Method in the case of a credit.
Automatic Payments — Terms and Conditions
By enrolling in this recurring payment program, you authorize Dreamscape Printing: (a) to initiate recurring automated clearing house (ACH) debit entries or debit card payments from the checking or savings account you specify, or (b) to initiate recurring charges from your specified credit card.
The amount debited from your checking or savings account or charged to your credit card every month will be the then current balance on your account. Your current balance is the amount on your Dreamscape Printing account online invoice statement, plus additional charges billed to your account after your statement was issued, or payments posted to your account after your statement was issued. Once your enrollment is processed, all payments will be automatically withdrawn from your specified checking or savings account or charged to the designated credit or debit card on the Dreamscape Printing statement due date, unless you terminate your authorization in the manner described herein.
Customer Submitted Artwork or Graphics
All artwork or designs and images submitted by you must be provided in CMYK format, excluding products labeled otherwise (more information available on product details and file set up tabs). Dreamscape Printing is not responsible for any color shift that occurs in conversions from RGB to CMYK color modes or converting from CMYK to RGB. Further, Dreamscape Printing is not responsible for PANTONE® Matching System (a system provided by a third party service provider) causing colors to drop out or convert to incorrect colors when converted to CMYK.
Additional fees may apply for files larger than 30MB. Dreamscape Printing is not responsible for images printed as fuzzy, distorted or pixilated due to you providing Dreamscape Printing a low-resolution, RGB or otherwise incorrectly-prepared artwork, design and/or image. Further, Dreamscape Printing is not responsible for overprint designs or non-flattened files printing in error. Dreamscape Printing is not responsible for production delays for any reason, including any delays caused by customer file errors or by customers requesting or needing to re-upload files due to not meeting proper print specifications.
Color Proofing, Matching & Printing
Dreamscape Printing is not liable for color matching or ink density on screen proofs approved by you. Screen proofs will predict design layout, text accuracy, image proportion, and placement, but not color or density. Dreamscape Printing will use commercially reasonable efforts to match the gradient density of each color, but Dreamscape Printing is not liable for the final appearance of a color.
Please be aware that the application of High Gloss UV Coating may affect or change the appearance of printed colors. Dreamscape Printing is not liable for the final color appearance of any High Gloss UV-coated products.
Please note that because our letterhead and envelope paper stock is “uncoated”, we do not recommend using colors with high color density. By this, we mean dark colors (black, purple, blue, brown, etc). Dark colors tend to get soaked into the paper if their color values are too high. For best results, use light colors.
Dreamscape Printing may use gang-run printing to fulfill its orders. Gang-run printing is the process by which multiple (and different) customer jobs are combined on a large print sheet and are run at the same time. For example, we lay out 50 different customer business cards and postcards on one gang-run sheet, and run the sheet 1000 times to get 50 sets of 1000 cards. Each card set is a different card. This process allows us to spread the expensive initial setup cost of running a full-color offset print run among 50 customers.
Product Safety
All products under Print, Signs, Apparel and Promotional categories are not intended for children under three (3) years of age as it may be a choking hazard. Certain products such as aluminum boards may have sharp edges. Such products must be handled with care. Certain products such as car magnets are for surfaces that contain ferromagnetic materials like iron and things that contain iron, such as steel. Dreamscape Printing is not liable for any damage to vehicles when using such products. Please be aware that stickers and roll labels have not been approved for safety for use on food packaging or for direct contact with food. Do not apply stickers and roll labels to already frozen materials. Our product material manufacturers outline the material composition of each product that we sell but DreamscapePrinting.com bears no responsibility in the accuracy or actual makeup of materials sold within our site.
Payment
Important: Your order will not be processed until payment is received in full.
Credit Card Charges
Orders of $600 or greater may require an authorization form and a copy of credit card and driver license (a valid photo ID). All orders above $5,000.00 must be paid by cashier's check, money order or wire transfer (please contact the accounting department for ABA information).
Checks
Please be advised that we do not accept checks from first-time customers. If you have any questions, please email us at info@dreamscapeprinting.com
Sales Tax
Sales Tax will be collected in the State which orders are shipped to.
Returns and Refunds
Refunds are considered on a case to case basis at Dreamscape Printing sole discretion. Each order is unique to customer and has no re-sale value, ALL SALES ARE FINAL. Dreamscape Printing provides no refunds or credit for any orders (including, but not limited to, all product orders or website hosting subscriptions; such as anything found in the Graphic Design Category, Print Category, Signs Category, Website Category, Apparel Category, and Promotional Category) unless Dreamscape Printing cancels such order in its sole discretion. You must notify Dreamscape Printing within six (6) business days following the date of pick-up or delivery of any defects discovered in the ordered product. After such notification, if we verify that we made an error in our reasonable discretion, we will re-print the order. In order to receive replacement, you may be asked to return one hundred percent (100%) of the received product within fifteen (15) days (at your own expense) from the time the ordered product was picked-up and/or delivered.
Order Shipping & Delivery
Dreamscape Printing will use commercially reasonable efforts to ensure that delivery schedules are met. Notwithstanding the foregoing, Dreamscape Printing is not liable for any delays in shipping. In no event shall Dreamscape Printing be liable for any direct, indirect, consequential or incidental damages resulting from any delay in shipment or delivery for any reason including, but not limited to, delays in shipments caused by weather conditions, shipping company delays, increase in volume during holiday season, information received on a holiday or a non-business day, international customs issues or any other circumstances beyond Dreamscape Printing's direct control. Dreamscape Printing shipment and delivery dates are merely estimates calculated based upon estimates provided by our suppliers and cannot be guaranteed. When a package is not delivered due to an error made by you in submitting the proper shipping address, Dreamscape Printing will reship the package with the corrected address and charge additional shipping and product fees for the shipment for which you will be responsible. Please note that section applies to all orders but not limited to all Print, Signs, Apparel and Promotional Categories. Please be advised that we do not combine different items or orders for shipping. Due to the nature of gang-run printing, each item may be placed on a separate batch, and each batch may be completed at a different time than the rest of the items on the order. Thus, we ship each item separately to ensure you receive your products as soon as they are ready. We may combine shipping for certain items that have the same options, such as paper stock, quantity, etc. Further, please note that due to size limitations, we will not ship to PO Boxes.
Title and risk of loss pass to you upon our transfer of the products you ordered to the carrier responsible for delivery. Dreamscape Printing is not responsible for any delays or damages caused during transit or delivery, for any 3rd party shipping errors or omissions, nor for any charges or fees incurred due to packages that were lost or damaged in transit.
TURNAROUND TIMES ARE NOT GUARANTEED
All of our turnaround times are estimates only and NOT guarantees. Please keep in mind that there are several different things that can go wrong with the printing process that are out of our control. The turnaround times that we give are based on actual statistics of jobs we have done in the past and are NOT guaranteed. Under no circumstances will a refund be honored for a delay in our estimated turnaround time.
Miscellaneous
The division of these Terms of Use into sections and the headings of the various sections in these Terms of Use are for convenience of reference only and shall not affect the construction or interpretation of these Terms of Use. You acknowledge and agree that any principle of construction or rule of law that provides that an agreement shall be construed against the drafter of the agreement in the event of any inconsistency or ambiguity in such agreement shall not apply to these Terms of Use. Our failure to insist upon or enforce strict performance of any provision of these Terms of Use shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these Terms of Use. We may assign our rights and duties under these Terms of Use to any party at any time without notice to you and without your express consent. You will not assign any of your rights or delegate any of your obligations under these Terms of Use without our prior written consent. Any purported assignment or delegation in violation of this Section is null and void. No assignment or delegation relieves you of any of your obligations under these Terms of Use. There shall be no third-party beneficiaries to these Terms of Use. Any provision of these Terms of Use that contemplates performance or observance subsequent to any expiration or termination of these Terms of Use, or which is otherwise necessary to interpret the respective rights and obligations of the parties hereunder, shall survive any expiration or termination of these Terms of Use and continue in full force and effect. If any provision of these Terms of Use shall be held unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any remaining provisions. These Terms of Use, together with our Privacy Policy and all other documents incorporated herein by reference, constitute the entire agreement between the parties pertaining to the subject matter hereof and supersede in their entirety any and all written or oral agreements previously existing between the parties with respect to such subject matter.
U.S. Use Only
This Site is controlled and operated by us from our offices in the United States of America, and the content, services, products and incentives we may provide from time to time on and through the Site are intended to comply with U.S. state and federal laws and regulations. We make no representation that any of the materials or the services to which you have been given access are available or appropriate for use in other locations. Those who access or use this Site from other jurisdictions do so at their own volition and are responsible for compliance with local law. If you are a non-U.S.-based user, be advised that other countries may have laws or regulatory requirements that differ from those in the U.S. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, in certain jurisdictions, some of the above limitations of liability may not apply to you; all other provisions of these Terms of Use remain in full force and effect.
Questions
If you have any questions or comments regarding these Terms of Use, our Privacy Policy or this Site, please feel free to contact us by e-mail at info@dreamscapeprinting.com.
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